DKT2020-SD (20-button
speakerphone model equipped model equipped with an LCD, and a speakerphone
which enables users to make and receive outside and internal calls without
lifting the handset).
There are two sets of buttons, fixed and flexible. The fixed buttons
(Mic, Msg, Redial, Hold, Conf/Trn and Vol) are standard to every Strata
DK 2000-series telephone. The flexible buttons consist of Directory
Number (Primary, Secondary, Phantom) and feature buttons. The number
of preprogrammed flexible buttons varies by telephone.
Fixed Buttons
Fixed buttons are located on your dial pad and enable you to perform
standard functions quickly and easily.
Press to toggle the microphone ON/OFF while the telephone is in
use. The LED indicates the status of the microphone.
The microphone and accompanying LED are always ON when receiving
"voice first" internal (DN) calls to enable Handsfree Answerback
and OFF if you receive a ring-first call. Mic may be ON/OFF when placing
an on-hook CO line or internal (DN) call.
Msg
(Message)
When Msg LED flashes, press Msg to call back the station
or voice mail device that activated the LED. This is the telephone's
(PDN) message waiting button.
Redial
Calls the last number called.
Note: if you have Automatic Line Selection, you must first lift the
handset.
Spkr
(Speaker)
Press to toggle the speaker ON/OFF. The LED indicates the status
of the speaker.
Note: Spkr must be pressed and held down when switching from
Handset to Speakerphone mode.
All flexible buttons must be programmed for your telephone in system
programming and vary for individual telephones. Telexperts technicians
can program your telephone keystrip labels and button assignments.
Directory Button Definitions
PDN (Primary Directory Number):
Press to answer a call to the Primary Directory Number or to initiate
a phone call. The PDN is specifically your Extension Number or Intercom
Number. Your telephone can have up to four PDN buttons with your number.
You can set Call Forward and Voice Mail ID code for PDN.
SDN (Secondary Directory Number):
A PDN of another telephone which appears on your telephone is considered
a SDN. You cannot set Call Forward and Voice Mail ID code for SDNs on
your telephone.
PhDN (Phantom Directory Number):
Up to eight Phantom Directory Numbers can be dedicated to a station
or shared by a group of stations. One example of a Phantom Directory
Number application is when it is used as a common phone number for an
entire department. For instance, when the PhDN appears on a group of
telephones, such as the Sales Department, it will ring on all of the
telephones of the group when it is called. You can only set Call Forward
and Voice Mail ID code for PhDNs that are owned by your telephone. You
can have a separate message waiting button and mailbox for up to four
PhDNs on your telephone.
Lift the handset or press Spkr key (for speakerphone operation)
...or if you do not have Automatic Line Selection, you can:
-press Line
-or Pooled Line key
-or CO line or line group access code (default '9')
Dial the telephone number
When finished with the call, hang up or press Spkr
Press once to hold internal or outside calls. The Line LED flashes
green at the internal hold rate.
...or press twice to enable Exclusive Hold. The Line LED flashes green
at the exclusive hold rate. Note: Exclusive Hold enables you to place a call on hold so
that only you or somebody using a Call Pickup code at another station
can retrieve it.
To retrieve a call on hold:
-Press Line or (DN) which is on hold
...or if the call is on Exclusive Hold, from another station dial
#5 plus your DN, or dial #5#7 plus the CO line number
(001-200) that the call is held on.
Lift the handset or press Spkr (for speakerphone operation)
...or if you do not have Ringing Line Preference, press the flashing
DN, Line, or Pooled Line Grp and lift the handset
Incoming Call Notification - Muted ringing while you are on
a call indicates an incoming call. If another call comes in during the
first call, relase, transfer, or place the call on hold, then answer
the second call.
When dialing an outside line and you get a busy signal:
Press the ABR key (or CNF/TRN #44) and hang up
The phone will dial the number automatically up to 15 times. When the
line becomes available you will hear it ring through the speaker. Pick
up the handset and proceed with the call.
You can have a maximum of 2 outside lines and 2 internal stations or
1 outside line and 3 internal stations on a conference call at one time.
Supervised Conference:
Press the CNF/TRN key
Take another line and make connection or dial the internal station
Press CNF/TRN again
All parties are now connected. You can add another person to the conference
call by repeating the above steps.
If you get a busy or answered line, you can return to the call by pressing
the original INT or Line, or hang up and the original connection
will recall you immediately.
Unsupervised Conference:
Set up a supervised conference as above
You can then drop out pressing CNF/TRN key and hanging up
Call Forward No Answer - forwards all calls
to your station is you fail to answer within a designated time (set
by you when you enable the feature). Your station can be programmed
to bypass Call Forward-No Answer when receiving Voice First (handsfree)
calls.
To Activate:
Press INT #603
Enter Station (DN) to forward to
Press SDS key
Enter the seconds to ring before forwarding (12-60)
Press REDIAL key then SPKR
To Cancel:
Press INT #603
Press SPKR
Remember to cancel call forwarding when you have returned to your desk.
Call Forward Busy/No Answer - forwards all
calls to your station immediately whenever you are busy, in DND mode,
or after ringing and you do not answer the call within a designated
time (set by you when you enable the feature).
To Activate:
Press INT #604
Enter Station (DN) to forward to
Press SDS key
Enter the seconds to ring before forwarding (12-60)
Press REDIAL key then SPKR
To Cancel:
Press INT #604
Press SPKR
Remember to cancel call forwarding when you have returned to your desk.
Call Forward External - forwards new
incoming calls directed to your (PDN) to a destination outside of the
system. (PhDNs) assigned to your telephone do not call forward to external
destinations. Internal calls and transferred calls to your (PDN) also
do not forward to external destinations.
Only incoming calls over CO lines dedicated to immediately ring over
(PDN), the private CO LINE button, and/or DID line, call
forward externally. Any other Call Forward modes can be set for your
(PDNs) or (PhDNs) simultaneously with Call Forward-External.
To Activate:
Step One (store the number in memory)
With the handset on the hook
Press REDIAL the SDS key
Enter the code number 49
Enter the phone number to forward to
Press REDIAL
Step One (set call forwarding)
Press INT 670
Press SPKR
To Cancel:
Press INT 670
Press SPKR
Remember to cancel call forwarding when you have returned to your
desk.
Store a Speed Dial Number (non-screen)
- Speed dial codes are 10-49 for personal and 60-90 for system speed
dials. Each phone can store and access its own personal speed dials.
The system speed dials are stored at Reception and can be accessed by
all phones.
Leave handset on-hook
Press REDIAL key then SDS key
Enter speed dial code
Enter the phone number to be stored at this code (dial 9 + number)
Press REDIAL to save to memory
Write down the codes and numbers for your reference
Enter speed dial code (10-49 personal, 60-90 system)
Press Mode key followed by # (to access alphabet)
Enter the name using the key pad:
1
2
ABC
3
DEF
4
GHI
5
JKL
6
MNO
7
PRS
8
TUV
9
WXY
*
0
#
- 1 moves the cursor to the right
- * moves the cursor th the left
- 0 shifts between the 3 letters on each key
- # alternates between alpha and numeric
- the following characters are set by pressing 1 and then pressing
0 to step through the available characters: Q, Z, :, -, +, /.
Press MODE button
Enter phone number to be stored (dial 9 + number)
Press REDIAL key to record the number in memory
To view your stored speed dial numbers on your phone display:
Date / Time / Day Adjustment - this
operation is only possible from port 00 only (usually station 200 on
DK 280/424 and 10 on DK40), and allows you to set the date, time, and
day.
To set the Date:
Place handset on-hook
Dial INT #651
Dialy the date
Press the REDIAL button
Press the SPKR button
To set the Time:
Place handset on-hook
Dial INT #652
Dial the Time
Press the REDIAL button
Press the SPKR button
To set the Day:
Place handset on-hook
Dial INT #653
Dial the day
(1=Sunday | 2=Monday | 3=Tuesday | 4=Wednesday | 5=Thursday
6=Friday | 7=Saturday)
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